The Australian Unmanned Systems Academy (AUSA) manages personal information in line with the Information Privacy Act 2009 (https://www.legislation.qld.gov.au/view/html/inforce/current/act-2009-014).
Unless stated otherwise, we collect and manage your personal information as described on this page. ‘Personal information’ may include your name, address, phone number, email address, age, gender, your school, government related student identifiers, your employer, and your position title.
You are not required to provide any personal information to us. If you do not do so, it may affect your ability to fully access products and services offered on the site.
Collection of personal information
AUSA only collects personal information necessary to perform the company’s primary function of delivering Aviation Courses and related training.
Through the Australian Unmanned Systems Academy e-Learning system, or student management system (RTO Manager), we may ask you to provide personal information. We will only do this:
- To be able to meet your needs (e.g. enrollment, service provision).
- To provide customer support.
- To notify you about changes to our courses or course delivery.
- To allow you to participate in interactive features of our courses when you choose to do so.
- To gather analysis or valuable information so that we can improve our service delivery.
- To detect, prevent and address technical issues.
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about.
- If required by law.
Use and disclosure of personal information
We will not add you to a mailing list, or give your personal information to third parties without your consent, unless required by law.
We may disclose personal information:
- For the purposes of informing teachers, assessors, and our industry partners about course progression and completion status;
- to verify personal information details upon request from third parties, such as completion of courses, a request from a potential employer verifying a qualification and further enrolment into another institution;
- to comply with our legal and regulatory obligations, including disclosure and reporting to Commonwealth, State and Territory government agencies for planning, evaluative, administrative and funding purposes. This may include:
- disclosure and reporting to Commonwealth and State government agencies (including State Training Authorities) for the purpose of administrating entitlements to nancial assistance under Commonwealth and State government programs for supporting students (e.g. VETiS funded by the VET investment budget), and
- disclosure to government agencies responsible for administrating and regulating education and training providers in Australia [e.g. Australian Skills Quality Authority (ASQA)].
- for students under 18, information regarding attendance, progress and general well-being may be provided in order to keep parent(s) and/or guardian(s) adequately informed;
- to courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
- to one or more Consultants, for the purpose of providing information and services to you;
- to third parties, including agents, referral partners, contractors and sub-contractors for the purposes of providing information, products and services to you.
By providing us with personal information, you consent to this disclosure.
Our privacy principles apply to emails as well. Our internet service provider or information technology staff may monitor email traffic for system trouble shooting and maintenance purposes only.
Storage and security
Parts of this site transmit information securely across the internet. However, this is not always feasible. We recognise that there may be risks transmitting information across the internet. We will notify you where personal information is not transmitted securely.
AUSA takes all reasonable steps to ensure personal information held by the organisation is protected from misuse, interference and loss, unauthorised access, modification or disclosure.
Information that is stored electronically is maintained in a secure and confidential manner. The AUSA network is password protected to control access as part of AUSA’s data protection and security measures.
Access to electronic files located on the AUSA network where personal and sensitive information is stored is restricted only to employees who require the access in order to perform their work functions effectively.
Records of personal information held are stored on AA’s secure network or in hard copy in accordance with the applicable regulatory guidelines.
Where this site contains links to other Queensland Government agencies’ websites, the privacy or security terms set out there will apply to the material on the websites.
By email: [email protected]